Consultation fees
Paid consultation fees are generally non-refundable once a consultation has been delivered, because professional time and advice have already been provided.
Legal
Refund Policy
This policy explains the general approach to consultation and service-fee refunds for nexolveglobal.
Service fees
Refund eligibility for service fees depends on the stage of work completed, written engagement terms, and whether preparation or submission work has already begun.
Third-party charges
Application charges, provider fees, health insurance, translation, testing, courier, and government fees are controlled by third parties and are subject to their own refund rules.
Requesting a review
If you believe a refund review is required, contact us by email with your receipt, service details, and reason for the request.